Terms of service

PharmEDEL - Latin & Caribbean beauty and wellness
Effective date: October 28, 2026 | Last updated: October 28, 2026

These Terms of Service ("Terms") are an agreement between you and PHARMEDEL LLC ("PharmEDEL," "we," "us," or "our"). They govern your use of pharmedel.com (the "Site") and any purchase you make from us. By using the Site or placing an order, you agree to these Terms and to the policies they reference, including our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree, please do not use the Site.

PharmEDEL is an online store for Latin and Caribbean beauty and wellness products. We are not a pharmacy, we do not dispense prescription medication, and nothing on the Site is medical advice.

1. Eligibility
You must be at least 18 years old, or the age of majority where you live, to create an account or place an order. You may not use the Site for any illegal or unauthorized purpose.

2. Your Account
You are responsible for keeping your login details private and for activity under your account. Please notify us promptly at sales@pharmedel.com if you believe your account has been used without your permission.

3. Product Information
- We work to describe and picture our products accurately. Product descriptions are based on information from manufacturers and brands, and packaging and formulas can change. Always read the label on the product you receive before use.
- Colors shown on screen may differ from the actual product.
- Product descriptions, wellness content, and customer reviews are for general information only and are not medical advice. Consult a qualified healthcare professional before starting any supplement or treatment, especially if you are pregnant, nursing, taking medication, or have a medical condition.
- Statements about dietary supplements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

4. Pricing and Availability
Prices are listed in U.S. dollars and may change without notice. The price shown when you place your order is the price you pay. Products are subject to availability, and we may discontinue any product at any time. If a product is listed with an incorrect price or description, we may correct the error and cancel any order affected by it, even after you receive an order confirmation. If you were charged for a canceled order, we will refund you in full.

5. Orders and Acceptance
Your order confirmation email confirms that we received your order; it is not our acceptance of it. We accept your order when it ships. We may limit quantities per person, household, or order, and we may refuse or cancel any order, including orders that appear to be placed for resale. If we cancel an order, we will notify you by email and refund any amount charged.

6. Payment
Payments are processed by third-party payment processors. By placing an order, you authorize us to charge your selected payment method for the order total, including applicable taxes and shipping. You agree to provide current, complete, and accurate billing and account information.

7. Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy. Returns, refunds, and exchanges are governed by our Refund Policy.

8. Promotions and Discount Codes
Promotions and discount codes are subject to the terms stated with the offer, have no cash value, and may be changed or ended at any time.

9. Reviews and Other Submissions
When you submit a review, comment, photo, or other content, you give PharmEDEL a non-exclusive, royalty-free right to use, display, and reproduce it in connection with the Site and our marketing. Your content must be honest, lawful, and your own, and must not include personal information about others. We may edit or remove any content at our discretion, including statements that a product treats, cures, or prevents a medical condition.

10. Intellectual Property
The Site's design, text, graphics, and logos are owned by PharmEDEL or our licensors and may not be copied or used without our written permission. Product names and brand names belong to their respective owners.

11. Prohibited Uses
You may not use the Site to:
- Break any law or encourage others to do so.
- Infringe anyone's intellectual property or privacy rights.
- Harass, abuse, defame, or discriminate against anyone.
- Submit false or misleading information.
- Upload viruses or malicious code, or interfere with the Site's security or operation.
- Scrape, crawl, or collect data from the Site without our permission.
We may suspend or terminate your access for any violation.

12. Third-Party Links and Tools
The Site may link to third-party websites, brand pages, and tools that we do not control. We are not responsible for their content, products, or practices, and your use of them is at your own risk.

13. Disclaimer of Warranties
Except as expressly stated in these Terms or required by law, the Site and the products sold through it are provided "as is" and "as available." Any product warranty is provided by the manufacturer. Nothing in these Terms limits any rights you have under applicable consumer protection law.

14. Limitation of Liability
To the fullest extent permitted by law, PharmEDEL and its owners, employees, suppliers, and service providers are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any product. Our total liability for any claim relating to a product is limited to the amount you paid for that product. Some states do not allow these limitations, so they may not apply to you.

15. Indemnification
You agree to indemnify and hold harmless PharmEDEL and its owners, employees, and service providers from any third-party claim, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or the rights of others.

16. Governing Law and Disputes
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in the State of New York, and you and PharmEDEL consent to the jurisdiction of those courts, except where applicable law gives you the right to bring a claim where you live. Before filing a claim, please contact us at sales@pharmedel.com so we can try to resolve the issue informally.

17. Changes to These Terms
We may update these Terms to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. Changes do not affect orders placed before the update.

18. General
If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce any provision is not a waiver of it. These Terms and the policies they reference are the entire agreement between you and PharmEDEL regarding the Site.

19. Contact Us
PHARMEDEL LLC
2320 Bronx Park East, Apt. 2C, Bronx, NY 10467
Email: sales@pharmedel.com
Phone: 718-679-1874
Website: pharmedel.com